Clearview Family Eyecare will guarantee the accuracy of prescriptions written by our doctors for the time period of 90 days from the date of dispensing lenses to the patient. Within that time period, any change to prescription as deemed necessary by our doctors will be free of charge. This guarantee is limited to 2 remakes within the specified time period. Additionally, this guarantee only applies to lenses remade in the same design and material type as the original lens. Any change to materials, coatings, or designs of the remade lens will incur extra charges at the consumer’s or guardian’s expense. Our prescription accuracy guarantee applies only to lenses and does not apply to frames, and any change in prescription will affect only the original lenses and frame, and does not allow for changes in frame make model or color. A change of frame as requested by the patient will incur extra charges at the patient’s expense. The cost of any remade lens deemed to be excluded from the terms of this guarantee by Clearview Family Eyecare or its employees will be the sole and entire obligation of the consumer or guardian. Furthermore, any lenses purchased at Clearview Family Eyecare and made to specifications based on a prescription from a doctor not associated with Clearview Family Eyecare are not covered under the terms of this guarantee. The cost to remake such lenses will be the sole obligation of the consumer or guardian.   

1 year frame repair and adjustment warranty: We feel confident that the frames we offer are of the highest quality, in fact, we guarantee that our frames will be well made and trouble free.  From the date of purchase, we will warranty frames purchased from us against manufacturer’s defects for the period of 1 year from the date of dispensing. Additionally for the period of 1 year adjustments to the frame will be performed free of charge.  If a frame is deemed to be covered under our warranty program, the damaged components will either be repaired or replaced. The decision of repair versus replacement lies at the sole discretion of Clearview Family Eyecare and its employees, and not by the consumer. If a frame to be replaced under the terms of this warranty has been discontinued by the manufacturer, an equivalent frame will be substituted at no cost. However, if the substituted frame differs in size and shape from the original so that the original lenses can no longer be used, the consumer or guardian will be financially responsible for the replacement of the lenses in the new frame.  THIS WARRANTY DOES NOT COVER LOSS OR NORMAL WEAR, NOR DOES IT COVER DAMAGE DUE TO ABUSE OR NEGLIGENCE. If frame components are lost, or damaged due to abuse or negligence, then the cost to repair or replace those parts are the sole obligation of the consumer or guardian.  Frame replacement is limited to 1 replacement per warranty purchase, for the life of the warranty.  Additionally, substitutions of the frame’s make, model, or color are not allowed under the terms of this warranty, except under the condition of discontinuation.  

1 year “vision protect” lens warranty:  The purpose of this warranty is to give you peace of mind that if your lens is defective in a way that interferes with your lenses ability to give you clear vision, we will replace that lens one time at no cost to you. Please keep in mind that this warranty does not cover normal wear, such as hairline scratches.  From the date of purchase, we will warranty lenses (excluding uncoated plastic lenses) and coatings purchased from us against manufacturer’s defects for a period of 1 year. This warranty will include major blemishes in lenses or coating. THIS WARRANTY EXCLUDES HAIRLINE SCRATCHES OR ANY BLEMISH WHICH DOES NOT INTERFERE WITH THE PATIENT’S LINE OF SIGHT. THIS WARRANTY DOES NOT COVER LOSS, NOR DOES IT COVER DAMAGE DUE TO ABUSE, NEGLIGENCE, OR IMPROPER CLEANING TECHNIQUES. THIS WARRANTY DOES NOT COVER MINOR BLEMISHES ASSOCIATED WITH NORMAL WEAR.  Replacement of lenses under the terms of this warranty is limited to 1 replacement of each lens, including any originally purchased coatings, within the warranty period.  

FOR PATIENTS USING VISION SERVICE PLAN: BECAUSE VSP (VISION SERVICE PLAN) ORDERS ARE PROCESSED AT VSP CONTRACT LABORATORIES, AND NOT BY OUR LABORATORIES OF CHOICE, WE ARE BOUND BY THE TERMS AND CONDITIONS OF VSP POLICIES. PATIENTS USING VSP BENEFITS TO PURCHASE LENSES ARE SUBJECT TO THE VSP POLICIES REGARDING REPLACEMENT LENSES AND FRAMES. FURTHERMORE, OUR POLICIES REGARDING FRAME AND LENS WARRANTIES WILL BE SUBSTITUTED BY VSP POLICIES. PLEASE CONTACT VSP FOR MORE INFORMATION REGARDING REPLACEMENT POLICIES.